Dial Communications only handles a single manufacturer of phone systems, Toshiba. Many dealers like to handle virtually any phone system out there, Mitel, Panasonic, NEC, Avaya, Meridian; but this only ensures that their technicians are stretched too thin. When you have to learn so many different systems, you cannot be truly expert at any of them. Nor can you stock all the parts you need on a regular basis.

So we decided to go with only one manufacturer. After a great deal…

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